Support

Questions, problems or ideas for DO? Write an e-mail:

It helps if you mention your iPhone model, the iOS version and the DO version (in DO: Settings ▸ About). Please don't send the contents of your items unless you want to.

Common questions

How do I send something to DO?

In any app, tap Share, then DO — DO shows what it found and the next step right there. In DO, tap + to take a photo, scan a document, paste or dictate.

What does DO do with my data?

Everything you save stays on your iPhone (and, if you turn on iCloud Sync, in your own private iCloud, which the developer cannot see). DO reads text and finds dates, amounts and places on the device. There is no account, no ads and no tracking. The details are in the privacy policy.

How do I export or delete my data?

In DO, open Settings. Export my data saves every item as a JSON file and your purchases as a spreadsheet. Delete all data removes everything DO keeps on your iPhone.

Why didn't a reminder arrive?

DO needs permission to notify you. In DO, open Settings ▸ Notifications: it shows whether iOS allows DO's notifications and which reminders are on.

How do I manage or cancel DO Pro?

DO Pro is a subscription billed by Apple. Manage or cancel it in DO under Settings ▸ DO Pro ▸ Manage Subscription, or in the iOS Settings app under your name ▸ Subscriptions. On a new iPhone, Restore on the DO Pro screen brings an active subscription back.